Contact Us
Encompass is committed to providing superior service to our valued customers and offers multiple ways to get in touch:
- Call Center, 800.432.8542, available Monday through Friday, 8 a.m.-6 p.m. Eastern Time Eastern Time
- Online Chat Service, available Monday through Friday, 9 a.m.-5 p.m. Eastern Time
- Online Contact Form, available 24/7, see below for the form that addresses your needs. A customer service representative will respond to your inquiry/request within 24-48 hours.
Contact Forms
| Name | Description |
|---|---|
| Parts Return Request | create an RMA |
| ETA Request | request an expected time of arrival for a back ordered part |
| Damaged Package Claims | make a damaged package claim |
| Cancellation Request | cancel an order |
| Parts Research Request | inquire about a part that is not listed on the website |
| Customer Suggestions | submit a suggestion to our company |
| Customer Purchase Orders | submit a purchase order |
| Customer Service | all other customer service assistance, such as part price and availability, placing an order, etc |
Get in Touch
Backed by 60+ years of experience, Encompass is a market-leading supplier of finished goods and genuine replacement parts for a diverse range of products from consumer electronics to pool and spa equipment. Encompass distributes new, reclaimed and compatible parts for nearly 200 top manufacturer brands through distribution facilities strategically located in Georgia and South Florida. With the largest multi-vendor parts inventory in the industry, we provide access to 8+ million parts in our database, helping to ensure superior fill rates for all our valued customers.
Main Office
7060 W State Road 84
#12
Fort Lauderdale, FL 33317
Business Development
To open a business account, please click here.
Business Hours
Looking for Supply Chain Management Solutions?
Visit our corporate site for information on how Encompass can be a valuable partner to your business!
All parts and service related questions/comments should be made through this dedicated parts site, encompass.com. All corporate information, including our full suite of supply chain solutions, career opportunities and more, can be found at solutions.encompass.com.